Books
Grabbed the name of that other book from my
recent buying binge:
- The
Eternal E-Customer, by Bryan P. Bergeron, Ray Kurzweil
This book pushes the mantra of "Emotionally Intelligent
Interfaces", and looks to be an good detailed design guide
for that approach. I haven't read it myself yet, although
the Amazon reviews
appear promising.
Work
Finally got around to putting together a secure
framework for automated account management here (not a
trivial thing to do when you're dealing with a wide variety
of platforms), which should hopefully save a fair bit of
time later for distribution of software and configurations.
Next job is the internal audit of how Engineering is using
our IP address space, since our ISP isn't doing
so hot these days. Seems to be the trend
these days, doesn't it?